Professional Website Maintenance & Care Services
Your website is your most valuable digital asset — and like any asset, it requires regular care to stay secure, fast, and effective. AV Web Services offers flexible website maintenance plans that handle all the technical heavy lifting: security updates, performance tuning, backups, content changes, and round-the-clock uptime monitoring. With our care plans, you can focus on running your business while we ensure your website is always working for you — never against you.
What's Included
Everything you need to grow your business online, delivered by experts.
Monthly Security Updates & Patch Management
Outdated software is the number one cause of website hacks. We apply all CMS core updates, plugin and extension updates, and theme updates every month — after testing in a staging environment first to ensure nothing breaks. Your site stays protected against the latest known vulnerabilities.
24/7 Performance Monitoring
We continuously monitor your website's Core Web Vitals — Largest Contentful Paint, Cumulative Layout Shift, and First Input Delay — along with server response times and page load speeds. Monthly performance reports detail what we measured and what we improved to keep your site ranking well and loading fast.
Content Updates & Management
Need to update your homepage copy, swap a banner image, publish a blog post, or adjust your pricing page? Your maintenance plan includes dedicated content update hours each month. Submit your requests via our ticketing system and we complete them within 1-2 business days.
Daily Backup & Disaster Recovery
We run automated daily full-site backups — including files and database — and store them securely in offsite cloud storage. With 30 days of backup retention, we can restore your website to any previous point in time within hours of any incident, minimizing downtime and data loss.
SSL Certificate & Domain Management
Expired SSL certificates cause browsers to display security warnings, instantly destroying visitor trust and tanking your SEO. We monitor your SSL certificate expiry and auto-renew it before it lapses. We also monitor domain expiration dates and alert you well in advance to prevent accidental domain loss.
24/7 Uptime Monitoring & Incident Response
Our monitoring infrastructure checks your website's availability every 60 seconds from multiple global locations. The moment downtime is detected, our team receives an alert and begins investigating. Most outages are resolved before you even notice — and you receive a full incident report detailing the cause and resolution.
Malware Scanning & Security Hardening
We run weekly malware and vulnerability scans against your website files and database. If anything suspicious is detected, we quarantine and remove it immediately. We also implement security hardening measures — file permission lockdowns, login protection, firewall rules, and spam filtering — to keep attackers out proactively.
Frequently Asked Questions
What does a website maintenance plan include?
Our maintenance plans include monthly CMS, plugin, and theme updates; security monitoring and malware scanning; daily automated backups; SSL certificate renewal; uptime monitoring with instant alerts; Core Web Vitals performance checks; and content update hours per month. Plans are customized based on your website platform and business needs.
How often will my website be backed up?
We perform daily automated backups for all maintenance clients. Backups are stored in secure offsite cloud storage and retained for 30 days. In the event of any issue, we can restore your website to a previous working state within hours.
What platforms do you support for website maintenance?
We support WordPress, WooCommerce, Next.js, React, Shopify, Webflow, and custom PHP or Node.js websites. Whether your site was built by us or another agency, we can take over maintenance and keep it running optimally.
What happens if my website gets hacked or goes down?
Our 24/7 uptime monitoring alerts us the moment your site experiences downtime. For security incidents, we have a malware removal and incident response protocol that restores your site from a clean backup, removes malicious code, identifies the vulnerability, and patches it — typically within 4-8 hours.
Can you update my website content as part of the maintenance plan?
Yes. Our maintenance plans include monthly content update hours for tasks like updating text, swapping images, adding blog posts, updating pricing, or making small layout adjustments. Additional hours can be purchased as needed.
Do I need a maintenance plan if my website is built on a hosted platform like Shopify?
Even hosted platforms like Shopify require ongoing attention — app updates, theme customizations, performance monitoring, product and content updates, and conversion rate optimization. Our Shopify maintenance plan handles all of this so your store stays competitive and technically sound.
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Let us build a custom solution tailored for your business. Chat with us on WhatsApp for a free consultation.